Last modified: 15 April 2025
Welcome to the PublicMatches Privacy Policy. We respect your privacy and are committed to protecting it through our compliance with this policy.
PublicMatches operates both a mobile application and a website (collectively, the “Service”). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Service, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information. It also explains how we may contact you and the choices you have regarding your personal data.
This policy applies to all services provided by PublicMatches. Please read it carefully to understand how we handle your information. If you do not agree with this policy, you should not use the Service.
By accessing or using the Service, you agree to this Privacy Policy. We may update this policy from time to time. Continued use of the Service after changes are made constitutes acceptance of the revised policy.
The Service is not intended for individuals under the age of 18. No one under 18 may provide personal information through the Service. If we become aware that personal data from a user under 18 has been collected without verified parental consent, we will delete such information promptly.
If you believe we may have collected information from or about a minor, please contact us at support@publicmatches.com.
We collect information from and about users of the Service in the following ways:
Directly from you when you provide it
Automatically when you use the Service
From third-party sources, including social media platforms (where applicable)
When using the Service, you may provide information including:
Personally identifiable information such as name, email address, phone number, payment details, or other identifiers
Non-identifying information such as demographics, interests, and preferences
Profile information, including photos used for identity verification
Messages, chats, and interactions with other users
Why We Collect Facial Data
PublicMatches uses real-time selfie verification to confirm user authenticity, prevent fake accounts, reduce abuse, and maintain platform safety. Facial verification may also be used to support lawful investigations when required.
How Long We Store Facial Data
Facial data is retained under the same retention rules as other personal data. It is stored for the duration of an active account and for up to one (1) year after account deletion, unless an earlier verified deletion request is submitted.
Do We Share Facial Data?
We do not sell or share facial data with third parties. Facial data is used strictly for internal verification, safety, and abuse prevention purposes.
Third-Party Storage of Facial Data
PublicMatches does not permit third parties to store or process facial data on its behalf.
We use technologies such as cookies, device identifiers, and analytics tools to collect:
Usage data, logs, and interaction details
Device information, including operating system and browser type
Approximate or real-time location data (subject to user permissions)
You may control these technologies through your device or browser settings. Disabling them may limit certain features of the Service.
We use the collected information to:
Create and manage user accounts
Facilitate matches and user interactions
Improve, personalize, and secure the Service
Communicate important updates, including policy or service changes
Comply with legal and regulatory obligations
We may disclose personal information:
To service providers and contractors supporting our operations
In connection with mergers, acquisitions, or business transfers
To comply with legal requirements or protect rights, safety, and property
We may also share aggregated or anonymized data that cannot be used to identify individuals.
We implement appropriate technical and organizational security measures to protect your personal data. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
You have the ability to:
Access and update your account information
Delete your account (data removed after a one-year safety retention period)
Opt out of non-essential communications
Control location data permissions via your device settings
PublicMatches operates globally. Your personal data may be processed or stored outside your country of residence, including within the European Union.
For users located in the European Economic Area (EEA), we ensure that cross-border transfers comply with GDPR requirements using appropriate safeguards.
If you are an EEA resident, you have the following rights:
The right to be informed
The right of access
The right to rectification
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making and profiling
Requests can be submitted via your account or by contacting support@publicmatches.com.
PublicMatches requires selfie verification to ensure that every account represents a real individual. This prevents fake profiles, bots, and deceptive practices and helps maintain a trustworthy dating environment.
PublicMatches strictly prohibits compensated companionship, exploitative dating practices, deceptive services, and any illegal or misleading activity. Users must comply with these standards to use the Service.
We will post updates to this Privacy Policy on this page. Material changes may be communicated via email or within the Service.
This Privacy Policy is governed by the laws of Germany, with exclusive jurisdiction in the courts of Munich, Germany.
Email: support@publicmatches.com
Website: https://publicmatches.com